DIn his previous experience with physiotherapy, Jeff Lynch never wanted to ask about his treatment or his condition because the staff juggled three or four patients simultaneously and he didn’t want to add to their stress level. This was before he discovered Penrose & Associates physiotherapy.
“Penrose was completely different,” he says. “It’s 45 minutes between you and the physiotherapist, and you can ask questions. The staff gave me a better understanding of my conditions and how different exercises affect my body.
Lynch visited Penrose & Associates Physical Therapy for four different conditions, starting with scoliosis. He had pain in his upper back which prevented him from doing an activity he loves, playing the piano. Later, he tore his rotator cuff and labrum, the edge of the cartilage that lines and strengthens the shoulder (and other ball and socket joints), which made another of his favorite activities painful. training at the gym. Lynch also has a condition in which her kneecap becomes out of whack, causing chronic knee pain. More recently, he underwent foot surgery to have his arch reconstructed.
Throughout his recovery from the four conditions, Lynch was impressed with the staff and treatment at Penrose. He mainly worked with the same physical therapist, but on several occasions he made an appointment with someone else and the transition was smooth. “They read the notes and asked questions for a few minutes, but after that we worked on exercises and they offered different perspectives,” he explains. “There was a consistency of care, and they were sharing information clearly.”
He also appreciates that Penrose & Associates uses the Medbridge Go mobile app, a tool that allows therapists to upload patient exercise videos. “I forget things very easily, but I can use this app if I forget something or feel like I’m not doing it right,” Lynch says. “It’s phenomenal.”
Although he is still recovering from foot surgery, Lynch’s back is no longer giving him problems. “I no longer have any pain,” he said. “It’s been seven months and I’ve only had one flare-up, so I can play the keyboard for as long as I want.”
He was also able to return to the gym as the torn rotator cuff and labrum healed. “My physiotherapist explained my condition and why I’m in pain really well, as well as the exercises I can do to strengthen the muscles around it,” he says. “I no longer have pain in my shoulder when I lift things above my head.”
His foot is still a work in progress. Due to her flat arch, Lynch has been walking incorrectly for over 10 years, creating pain in her lower back, knees, ankles and feet. After surgery, part of her treatment with Penrose is learning to walk again. “I’m regaining strength in my foot and lower limbs,” he says. “They teach me to walk properly.”
To learn more, visit the Penrose & Associates Physical Therapy website or call 360.456.1444